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    <title>PFS-JIRA</title>
    <link>https://pfspipe.ipmu.jp/jira</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.3.4</version>
        <build-number>803005</build-number>
        <build-date>13-09-2019</build-date>
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<item>
            <title>[INSTRM-560] gen2 getFitsCards timed out on visit 4963</title>
                <link>https://pfspipe.ipmu.jp/jira/browse/INSTRM-560</link>
                <project id="10300" key="INSTRM">Instrument control development</project>
                    <description>{gen2 getFitsCards}
&lt;p&gt; timed out on visit 4963. It &lt;em&gt;looks&lt;/em&gt; like status itself was fetched and reported in time, but not the header itself.&lt;/p&gt;

&lt;p&gt;Due to INSTRM-xxx &lt;/p&gt;
{gen2Actor}
&lt;p&gt; will not be generating FITS headers, so this might not matter. Unless this is from something which affected the continuing of the command. Not sure we will be able to tell.&lt;/p&gt;

&lt;p&gt;This happened after the gen2Actor had successfully processed over 4000 frames. The log section shows one successful loop and the dud.&lt;/p&gt;

&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2018-10-25 21:37:57.515Z cmds             20 Actor.py:498 new cmd: getVisit
2018-10-25 21:37:57.822Z cmds             20 CommandLink.py:121 &amp;gt; 2 8006 : visit=4962
2018-10-25 21:38:01.513Z cmds             20 Actor.py:498 new cmd: getFitsCards                                             frameid=PFSC00496200   ...
2018-10-25 21:38:01.526Z cmds             20 CommandLink.py:121 &amp;gt; 2 8007 i tel_focus=P_OPT2,3.75
2018-10-25 21:38:01.527Z cmds             20 CommandLink.py:121 &amp;gt; 2 8007 i tel_axes=90.41093543,59.99998368
2018-10-25 21:38:01.528Z cmds             20 CommandLink.py:121 &amp;gt; 2 8007 i tel_rot=90.323,0.0
2018-10-25 21:38:01.529Z cmds             20 CommandLink.py:121 &amp;gt; 2 8007 i tel_adc=IN,0.0
2018-10-25 21:38:01.530Z cmds             20 CommandLink.py:121 &amp;gt; 2 8007 i dome_env=56.7,623.1,278.65,0.0
2018-10-25 21:38:01.531Z cmds             20 CommandLink.py:121 &amp;gt; 2 8007 i outside_env=83.1,623.1,274.34999999999997,0.2
2018-10-25 21:38:01.570Z cmds             20 CommandLink.py:123 &amp;gt; 2 8007 i header=&apos;REFURS1PQlM9ICcyMDE4LTEwLTI1JyAgICAgICAgIC8gVVQgZGF0ZSBvZiBPYnN...
2018-10-25 21:38:01.574Z cmds             20 CommandLink.py:121 &amp;gt; 2 8007 :
2018-10-25 21:38:03.069Z cmdr             20 CmdrConnection.py:209 command returned mcs &apos;expose object expTime=1.0 &apos;
########### filename: /software/mhs/data/mcs/2018-10-25/PFSC00496200.fits
2018-10-25 21:38:03.246Z cmdr             20 CmdrConnection.py:215 queueing command mcs(expose object expTime=1.0 )
2018-10-25 21:38:03.270Z cmds             20 Actor.py:498 new cmd: getVisit
2018-10-25 21:38:03.527Z cmds             20 CommandLink.py:121 &amp;gt; 2 8008 : visit=4963
2018-10-25 21:38:07.298Z cmds             20 Actor.py:498 new cmd: getFitsCards                                             frameid=PFSC00496300   ...
2018-10-25 21:38:07.361Z cmds             20 CommandLink.py:121 &amp;gt; 2 8009 i tel_focus=P_OPT2,3.75
2018-10-25 21:38:07.362Z cmds             20 CommandLink.py:121 &amp;gt; 2 8009 i tel_axes=90.41109739000001,60.00001669
2018-10-25 21:38:07.369Z cmds             20 CommandLink.py:121 &amp;gt; 2 8009 i tel_rot=90.323,-2e-06
2018-10-25 21:38:07.373Z cmds             20 CommandLink.py:121 &amp;gt; 2 8009 i tel_adc=IN,0.0
2018-10-25 21:38:07.378Z cmds             20 CommandLink.py:121 &amp;gt; 2 8009 i dome_env=56.7,623.1,278.65,0.0
2018-10-25 21:38:07.380Z cmds             20 CommandLink.py:121 &amp;gt; 2 8009 i outside_env=83.1,623.1,274.34999999999997,0.2
2018-10-25 21:38:14.867Z cmdr             20 CmdrConnection.py:209 command returned mcs &apos;expose object expTime=1.0 &apos;
actor mcs command expose object expTime=1.0  failed
2018-10-25 21:38:14.872Z cmds             20 CommandLink.py:123 &amp;gt; 2 8009 i header=&apos;REFURS1PQlM9ICcyMDE4LTEwLTI1JyAgICAgICAgIC8gVVQgZGF0ZSBvZiBPYnN...
2018-10-25 21:38:14.874Z cmds             20 CommandLink.py:121 &amp;gt; 2 8009 :
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</description>
                <environment></environment>
        <key id="13051">INSTRM-560</key>
            <summary>gen2 getFitsCards timed out on visit 4963</summary>
                <type id="3" iconUrl="https://pfspipe.ipmu.jp/jira/secure/viewavatar?size=xsmall&amp;avatarId=10518&amp;avatarType=issuetype">Task</type>
                                            <priority id="3" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/priorities/major.svg">Major</priority>
                        <status id="10100" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/statuses/generic.png" description="No further work should be done on this.">Won&apos;t Fix</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="2">Won&apos;t Fix</resolution>
                                        <assignee username="cloomis">cloomis</assignee>
                                    <reporter username="cloomis">cloomis</reporter>
                        <labels>
                            <label>FITS</label>
                            <label>SPS</label>
                            <label>Subaru</label>
                    </labels>
                <created>Fri, 26 Oct 2018 07:52:43 +0000</created>
                <updated>Tue, 30 Jun 2020 17:17:47 +0000</updated>
                            <resolved>Tue, 30 Jun 2020 17:17:47 +0000</resolved>
                                                                    <component>ics_gen2Actor</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                                                <comments>
                            <comment id="14277" author="cloomis" created="Fri, 26 Oct 2018 14:38:11 +0000"  >&lt;p&gt;And a &lt;tt&gt;getVisit&lt;/tt&gt; a bit later. Good one followed by the failure. Need to turn up logging on the Gen2 side.&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2018-10-26 04:30:45.661Z cmdr             20 CmdrConnection.py:215 queueing command mcs(expose object expTime=0.5 )
2018-10-26 04:30:45.690Z cmds             20 Actor.py:498 new cmd: getVisit
2018-10-26 04:30:45.978Z cmds             20 CommandLink.py:121 &amp;gt; 2 1313 : visit=7335
2018-10-26 04:30:49.057Z cmds             20 Actor.py:498 new cmd: getFitsCards                                             frameid=PFSC00733500   ...
2018-10-26 04:30:49.086Z cmds             20 CommandLink.py:121 &amp;gt; 2 1314 i tel_focus=P_OPT2,3.75
2018-10-26 04:30:49.087Z cmds             20 CommandLink.py:121 &amp;gt; 2 1314 i tel_axes=90.41015035999999,30.00001137
2018-10-26 04:30:49.088Z cmds             20 CommandLink.py:121 &amp;gt; 2 1314 i tel_rot=90.323,-2e-06
2018-10-26 04:30:49.089Z cmds             20 CommandLink.py:121 &amp;gt; 2 1314 i tel_adc=IN,21.96
2018-10-26 04:30:49.090Z cmds             20 CommandLink.py:121 &amp;gt; 2 1314 i dome_env=11.8,621.2,277.65,0.4
2018-10-26 04:30:49.091Z cmds             20 CommandLink.py:121 &amp;gt; 2 1314 i outside_env=13.8,621.2,277.04999999999995,3.8
2018-10-26 04:30:49.115Z cmds             20 CommandLink.py:123 &amp;gt; 2 1314 i header=&apos;REFURS1PQlM9ICcyMDE4LTEwLTI2JyAgICAgICAgIC8gVVQgZGF0ZSBvZiBPYnN...
2018-10-26 04:30:49.118Z cmds             20 CommandLink.py:121 &amp;gt; 2 1314 :
2018-10-26 04:30:50.589Z cmdr             20 CmdrConnection.py:209 command returned mcs &apos;expose object expTime=0.5 &apos;
########### filename: /software/mhs/data/mcs/2018-10-26/PFSC00733500.fits
2018-10-26 04:30:50.818Z cmdr             20 CmdrConnection.py:215 queueing command mcs(expose object expTime=0.5 )
2018-10-26 04:30:50.830Z cmds             20 Actor.py:498 new cmd: getVisit
2018-10-26 04:30:59.120Z cmdr             20 CmdrConnection.py:209 command returned mcs &apos;expose object expTime=0.5 &apos;
actor mcs command expose object expTime=0.5  failed
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
                            <comment id="17352" author="cloomis" created="Fri, 19 Jun 2020 19:34:33 +0000"  >&lt;p&gt;Bump. In this case we some events from the PFS side of the Gen2 connection. I think the &lt;tt&gt;reqframes&lt;/tt&gt; request and reply should not show a delay. Waiting for timestamps from the other side of the connection to know where the problem is.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2020-06-19 08:52:06.297Z cmds             20 Actor.py:507 new cmd: getVisit
2020-06-19 08:52:06,299 | I | PFS.py:643 (reqframes) | reqframes num=100 type=&apos;A&apos;
2020-06-19 08:52:07,798 | I | PFS.py:647 (reqframes) | framelist: [&apos;PFSA02011200&apos;  ...
2020-06-19 08:52:07.809Z cmds             20 CommandLink.py:121 &amp;gt; 2 16 : visit=20112
2020-06-19 08:53:04.726Z cmds             20 Actor.py:507 new cmd: getVisit
2020-06-19 08:53:04,728 | I | PFS.py:643 (reqframes) | reqframes num=100 type=&apos;A&apos;
2020-06-19 08:53:33.225Z cmds             20 Actor.py:507 new cmd: getVisit
2020-06-19 08:54:01.639Z cmds             20 Actor.py:507 new cmd: getVisit
2020-06-19 08:54:27.001Z cmds             20 Actor.py:507 new cmd: getVisit
2020-06-19 08:54:52.997Z cmds             20 Actor.py:507 new cmd: getVisit
2020-06-19 08:55:19.056Z cmds             20 Actor.py:507 new cmd: getVisit
2020-06-19 08:55:39,143 | I | PFS.py:647 (reqframes) | framelist: [&apos;PFSA02011300&apos; ...
2020-06-19 08:55:39,152 | I | PFS.py:643 (reqframes) | reqframes num=100 type=&apos;A&apos;
2020-06-19 08:55:39.152Z cmds             20 CommandLink.py:121 &amp;gt; 2 17 : visit=20113&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
                            <comment id="17411" author="cloomis" created="Tue, 30 Jun 2020 17:17:47 +0000"  >&lt;p&gt;FITS headers are fetched entirely differently now, and the real problem was probably covered by &lt;a href=&quot;https://pfspipe.ipmu.jp/jira/browse/INSTRM-1019&quot; title=&quot;Failed to get a visit in 10s&quot; class=&quot;issue-link&quot; data-issue-key=&quot;INSTRM-1019&quot;&gt;&lt;del&gt;INSTRM-1019&lt;/del&gt;&lt;/a&gt;, which we just closed.&lt;/p&gt;</comment>
                    </comments>
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