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        <build-number>803005</build-number>
        <build-date>13-09-2019</build-date>
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<item>
            <title>[INSTRM-558] Connection issue of virtual console of MCS computer</title>
                <link>https://pfspipe.ipmu.jp/jira/browse/INSTRM-558</link>
                <project id="10300" key="INSTRM">Instrument control development</project>
                    <description>&lt;p&gt;On the first night of MCS engineering observation, the MCS computer suspended during rebooting proceed. &#160; We found IDRAC drops the connection when trying to connect with MCS computer with virtual console of IDRAC. &#160;This should be fixed for future maintenance.&lt;/p&gt;</description>
                <environment>&lt;p&gt;This issue happened on MacOS and Windows.&lt;/p&gt;</environment>
        <key id="13049">INSTRM-558</key>
            <summary>Connection issue of virtual console of MCS computer</summary>
                <type id="3" iconUrl="https://pfspipe.ipmu.jp/jira/secure/viewavatar?size=xsmall&amp;avatarId=10518&amp;avatarType=issuetype">Task</type>
                                            <priority id="10000" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/priorities/medium.svg">Normal</priority>
                        <status id="10002" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/statuses/generic.png" description="The issue is resolved, reviewed, and merged">Done</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="chyan">chyan</assignee>
                                    <reporter username="chyan">chyan</reporter>
                        <labels>
                    </labels>
                <created>Thu, 25 Oct 2018 06:55:39 +0000</created>
                <updated>Tue, 13 Aug 2019 01:33:03 +0000</updated>
                            <resolved>Tue, 13 Aug 2019 01:33:03 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                            <comment id="14272" author="hiro" created="Thu, 25 Oct 2018 17:55:57 +0000"  >&lt;p&gt;Newer iDRACs seem to have a HTML5 virtual console, including iDRAC 8 on the MCS computer.&lt;/p&gt;</comment>
                            <comment id="14275" author="cloomis" created="Fri, 26 Oct 2018 08:39:45 +0000"  >&lt;p&gt;We set up VNC, which is also available. The downside is that it seems to be sensitive to clients &amp;#8211; TigerVNC on Macs works, but various others didn&apos;t.&lt;/p&gt;</comment>
                            <comment id="15914" author="chyan" created="Mon, 5 Aug 2019 21:32:22 +0000"  >&lt;p&gt;I found a better solution with RealVNC + SSH Tunneling. &#160;By using the following procedures, I am able to connect to Virtual Console.&lt;/p&gt;

&lt;ol&gt;
	&lt;li&gt;Establish SSH tunneling. &#160;&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;&#160; &#160; &#160; &#160; &#160; &#160; &#160; &#160;%&#160;ssh -L 5902:133.40.164.211:5902 gw-ics&lt;/p&gt;

&lt;p&gt;&#160; &#160; &#160;2. &#160;Connect to locahost:5902 using RealVNC.&lt;/p&gt;

&lt;p&gt;&#160; &#160; &#160;3. &#160;Revise the setting of RealVNC. Uncheck the following two box and re-connect again.&lt;/p&gt;

&lt;p&gt;&#160; &#160; &#160; &#160; &#160; &#160; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;12103_thumb&quot; href=&quot;https://pfspipe.ipmu.jp/jira/secure/attachment/12103/12103_Screen+Shot+2019-08-05+at+11.31.02+AM.png&quot; title=&quot;Screen Shot 2019-08-05 at 11.31.02 AM.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;12103&quot; file-preview-title=&quot;Screen Shot 2019-08-05 at 11.31.02 AM.png&quot;&gt;&lt;img src=&quot;https://pfspipe.ipmu.jp/jira/secure/thumbnail/12103/_thumb_12103.png&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;</comment>
                            <comment id="15941" author="chyan" created="Tue, 13 Aug 2019 01:33:03 +0000"  >&lt;p&gt;We have tested this solution at summit during the MCS engineering work.  It is proved that this method works perfectly.&lt;/p&gt;
</comment>
                    </comments>
                    <attachments>
                            <attachment id="12103" name="Screen Shot 2019-08-05 at 11.31.02 AM.png" size="555449" author="chyan" created="Mon, 5 Aug 2019 21:31:14 +0000"/>
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