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    <title>PFS-JIRA</title>
    <link>https://pfspipe.ipmu.jp/jira</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.3.4</version>
        <build-number>803005</build-number>
        <build-date>13-09-2019</build-date>
    </build-info>


<item>
            <title>[INSTRM-1489] shutters failed at LAM (SM3)</title>
                <link>https://pfspipe.ipmu.jp/jira/browse/INSTRM-1489</link>
                <project id="10300" key="INSTRM">Instrument control development</project>
                    <description>&lt;p&gt;Shutters failed at LAM after several successful exposures&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2021-12-09 18:16:24.525Z biasha           10 bufferedSocket.py:64 sending b&apos;statword\r\n&apos;
2021-12-09 18:16:24.538Z biasha           10 bufferedSocket.py:133 received &apos;82ok&apos;
2021-12-09 18:16:24.539Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i shb=0,1,0
2021-12-09 18:16:24.539Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i shr=0,1,0
2021-12-09 18:16:24.539Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i shutters=close
2021-12-09 18:16:24.540Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i
2021-12-09 18:16:26.050Z cmds             20 Actor.py:507 new cmd: shutters expose red exptime=20.0
2021-12-09 18:16:26.051Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i biashaFSM=ONLINE,BUSY
2021-12-09 18:16:26.051Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i metaFSM=ONLINE,BUSY
2021-12-09 18:16:26.051Z biasha           10 bufferedSocket.py:64 sending b&apos;init\r\n&apos;
2021-12-09 18:16:26.056Z biasha           10 bufferedSocket.py:133 received &apos;ok&apos;
2021-12-09 18:16:26.056Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i biashaFSM=ONLINE,IDLE
2021-12-09 18:16:26.056Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i metaFSM=ONLINE,IDLE
2021-12-09 18:16:26.056Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i biashaFSM=ONLINE,BUSY
2021-12-09 18:16:26.057Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i metaFSM=ONLINE,BUSY
2021-12-09 18:16:26.057Z biasha           10 bufferedSocket.py:64 sending b&apos;red_open\r\n&apos;
2021-12-09 18:16:28.080Z biasha           10 bufferedSocket.py:133 received &apos;shutter switch timeoutnok&apos;
2021-12-09 18:16:28.080Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i biashaFSM=ONLINE,FAILED
2021-12-09 18:16:28.081Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 i metaFSM=ONLINE,FAILED
2021-12-09 18:16:28.081Z cmds             20 CommandLink.py:121 &amp;gt; 2 38 w exptime=nan
2021-12-09 18:16:28.086Z cmds             20 CommandLink.py:121 &amp;gt; 2 38 f text=&quot;command failed: RuntimeError(&apos;error : shutter switch timeoutn&apos;) in _gotoState() at /software/devel/fmadec/ics_enuActor/python/enuActor/Controllers/biasha.py:377&quot;
2021-12-09 18:16:28.086Z cmds             20 CommandLink.py:121 &amp;gt; 0 0 d returnQueue=None ret=None
2&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</description>
                <environment></environment>
        <key id="22556">INSTRM-1489</key>
            <summary>shutters failed at LAM (SM3)</summary>
                <type id="1" iconUrl="https://pfspipe.ipmu.jp/jira/secure/viewavatar?size=xsmall&amp;avatarId=10503&amp;avatarType=issuetype">Bug</type>
                                            <priority id="2" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/priorities/critical.svg">Critical</priority>
                        <status id="10002" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/statuses/generic.png" description="The issue is resolved, reviewed, and merged">Done</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="arnaud.lefur">arnaud.lefur</assignee>
                                    <reporter username="fmadec">fmadec</reporter>
                        <labels>
                    </labels>
                <created>Fri, 10 Dec 2021 08:41:01 +0000</created>
                <updated>Tue, 29 Nov 2022 23:37:27 +0000</updated>
                            <resolved>Tue, 29 Nov 2022 23:37:26 +0000</resolved>
                                                                    <component>ics_enu_bsh</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                            <comment id="25720" author="fmadec" created="Fri, 10 Dec 2021 08:51:26 +0000"  >&lt;p&gt;Only Red shutter is concern, Blue works fine:&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2021-12-10 08:48:13 cmdIn=enu_sm2 shutters open blue
2021-12-10 08:48:14 enu_sm2 i biasha=&quot;30&quot; 
2021-12-10 08:48:14 enu_sm2 i biashafsm=ONLINE,OPENBLUE 
2021-12-10 08:48:14 enu_sm2 i shb=1,0,0 
2021-12-10 08:48:14 enu_sm2 i shr=0,1,0 
2021-12-10 08:48:14 enu_sm2 i shutters=&quot;openblue&quot; 
2021-12-10 08:48:14 enu_sm2 : 
2021-12-10 08:48:18 cmdIn=enu_sm2 shutters close blue
2021-12-10 08:48:19 enu_sm2 i biasha=&quot;0&quot; 
2021-12-10 08:48:19 enu_sm2 i biashafsm=ONLINE,IDLE 
2021-12-10 08:48:19 enu_sm2 i shb=0,1,0 
2021-12-10 08:48:19 enu_sm2 i shr=0,1,0 
2021-12-10 08:48:19 enu_sm2 i shutters=&quot;close&quot; 
2021-12-10 08:48:19 enu_sm2 : 
2021-12-10 08:48:33 cmdIn=enu_sm2 shutters close red
2021-12-10 08:48:33 enu_sm2 f text=&quot;command failed: FysomError(&apos;event red_close inappropriate in current state IDLE&apos;) in fn() at /software/conda/envs/conda-ics/lib/python3.7/site-packages/fysom/__init__.py:272&quot; 
2021-12-10 08:48:42 cmdIn=enu_sm2 shutters open red
2021-12-10 08:48:44 enu_sm2 f text=&quot;command failed: RuntimeError(&apos;error : shutter switch timeoutn&apos;) in _gotoState() at /software/devel/fmadec/ics_enuActor/python/enuActor/Controllers/biasha.py:377&quot; &lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;hardware issue... need a visual check&lt;/p&gt;</comment>
                            <comment id="25721" author="fmadec" created="Fri, 10 Dec 2021 11:08:36 +0000"  >&lt;p&gt;finally a power cycle solved the issue&lt;/p&gt;

&lt;p&gt;and current acquisitions are working&lt;/p&gt;</comment>
                            <comment id="25725" author="arnaud.lefur" created="Fri, 10 Dec 2021 16:03:02 +0000"  >&lt;p&gt;okay !&lt;br/&gt;
This remind me that you aren&apos;t probably running the latest firmware version, we should update it at some point.&lt;/p&gt;</comment>
                            <comment id="31879" author="arnaud.lefur" created="Tue, 29 Nov 2022 23:37:27 +0000"  >&lt;p&gt;that was a hardware issue, fixed a long time ago.&lt;/p&gt;</comment>
                    </comments>
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