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    <title>PFS-JIRA</title>
    <link>https://pfspipe.ipmu.jp/jira</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.3.4</version>
        <build-number>803005</build-number>
        <build-date>13-09-2019</build-date>
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<item>
            <title>[INSTRM-1019] Failed to get a visit in 10s</title>
                <link>https://pfspipe.ipmu.jp/jira/browse/INSTRM-1019</link>
                <project id="10300" key="INSTRM">Instrument control development</project>
                    <description>&lt;p&gt;Hexapod sequence stop because of the error: failed to get a visit in 10s&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;IIC or sequencePanel seems blocked, the switch off of the HgAr lamp has&#160; not been done&lt;/p&gt;

&lt;p&gt;&#160;one sequence is in light blue but nothing happen&lt;/p&gt;</description>
                <environment></environment>
        <key id="14523">INSTRM-1019</key>
            <summary>Failed to get a visit in 10s</summary>
                <type id="1" iconUrl="https://pfspipe.ipmu.jp/jira/secure/viewavatar?size=xsmall&amp;avatarId=10503&amp;avatarType=issuetype">Bug</type>
                                            <priority id="1" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/priorities/blocker.svg">Blocker</priority>
                        <status id="10002" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/statuses/generic.png" description="The issue is resolved, reviewed, and merged">Done</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="fmadec">fmadec</assignee>
                                    <reporter username="fmadec">fmadec</reporter>
                        <labels>
                            <label>SM1</label>
                            <label>SPS</label>
                    </labels>
                <created>Fri, 19 Jun 2020 09:57:13 +0000</created>
                <updated>Wed, 5 Aug 2020 12:56:18 +0000</updated>
                            <resolved>Tue, 30 Jun 2020 17:13:34 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                            <comment id="17356" author="fmadec" created="Mon, 22 Jun 2020 07:42:03 +0000"  >&lt;p&gt;it happened again on Friday night&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;2020-06-19 11:46:23 iic f text=&quot;command failed: RuntimeError(&apos;Sub-command has failed.. sequence aborted..&apos;,) in processSubCmd() at /software/mhs/products/Linux64/ics_iicActor/1.1.2/python/ics/iicActor/utils/sequencing.py:263&quot;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;so HgAr lamp remained ON for nothing during all the week-end...&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="17377" author="cloomis" created="Thu, 25 Jun 2020 13:20:55 +0000"  >&lt;p&gt;The &lt;tt&gt;reqframes&lt;/tt&gt; RPC call by the g2cam library did take too long a few times, confirmed by the timestamps on the Subaru side. &lt;/p&gt;

&lt;p&gt;The Gen2 simulator we have been using runs on a shared machine in Hilo; they are installing a PFS-only Gen2 simulator on a summit machine. We will need to see what effect that has on performance.&lt;/p&gt;

&lt;p&gt;FWIW, here are all instances of &lt;tt&gt;reqframes&lt;/tt&gt; delays over 6s since 2019-12-16:&lt;/p&gt;
&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2020-06-19 06:13:43.504 6.988
2020-06-11 10:39:04.736 8.48
2020-06-24 09:16:51,372 13.815
2020-06-19 08:15:40.965 18.792
2020-06-19 08:55:19.056 20.096
2020-06-19 11:45:59,894 38.717
2020-06-19 08:53:04,728 154.415
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;And for the record, with the current server the minimum time to allocate a new set of frames is about 1.25s&lt;/p&gt;</comment>
                            <comment id="17410" author="cloomis" created="Tue, 30 Jun 2020 17:13:34 +0000"  >&lt;p&gt;The Gen2 simulator for PFS was changed to a dedicated summit machine. After that we took 300 frames. The minimum time was 0.25s (vs. 1.25s), and the outliers above 0.4s were:&lt;/p&gt;

&lt;div class=&quot;preformatted panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;preformattedContent panelContent&quot;&gt;
&lt;pre&gt;2020-06-26 12:57:21,592 1 0.413
2020-06-29 18:21:27,974 1 0.445
2020-06-29 14:52:27,392 1 0.456
2020-06-29 19:54:59,409 1 0.473
2020-06-29 19:19:26,529 1 0.482
2020-06-29 18:53:15,866 1 0.496
2020-06-29 20:28:40,353 1 0.512
2020-06-26 12:49:27,097 1 0.599
2020-06-29 13:23:39,601 1 0.675
2020-06-29 17:45:56,221 1 0.7
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;vs. the list above.&lt;/p&gt;</comment>
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            <issuekey id="13051">INSTRM-560</issuekey>
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