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    <title>PFS-JIRA</title>
    <link>https://pfspipe.ipmu.jp/jira</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>8.3.4</version>
        <build-number>803005</build-number>
        <build-date>13-09-2019</build-date>
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<item>
            <title>[INFRA-204] Current workflow does not allow transitions from Open</title>
                <link>https://pfspipe.ipmu.jp/jira/browse/INFRA-204</link>
                <project id="10001" key="INFRA">Software Development Infrastructure</project>
                    <description>&lt;p&gt;The Workflow button on Issue pages is now just an &lt;tt&gt;Open&lt;/tt&gt; button, and not a pulldown. I think this is a Workflow issue and not a screen issue, since my personal Kanban does not allow me to move issues from &lt;tt&gt;Backlog&lt;/tt&gt; to &lt;tt&gt;In Progress&lt;/tt&gt;. The error is: &lt;tt&gt;We can&apos;t move this issue to In Progress. Check if your workflow allows this transition and if all transition conditions are met.&lt;/tt&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="12361">INFRA-204</key>
            <summary>Current workflow does not allow transitions from Open</summary>
                <type id="1" iconUrl="https://pfspipe.ipmu.jp/jira/secure/viewavatar?size=xsmall&amp;avatarId=10503&amp;avatarType=issuetype">Bug</type>
                                            <priority id="3" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/priorities/major.svg">Major</priority>
                        <status id="1" iconUrl="https://pfspipe.ipmu.jp/jira/images/icons/statuses/open.png" description="The issue is open and ready for the assignee to start work on it.">Open</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                        <assignee username="yuki.moritani">yuki.moritani</assignee>
                                    <reporter username="cloomis">cloomis</reporter>
                        <labels>
                    </labels>
                <created>Mon, 4 Jun 2018 12:50:15 +0000</created>
                <updated>Thu, 4 Apr 2019 15:11:18 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                            <comment id="13450" author="cloomis" created="Mon, 4 Jun 2018 12:56:12 +0000"  >&lt;p&gt;On the other had, the (single) Workflow has not been changed since 2016-07, and there are arcs from &lt;tt&gt;All&lt;/tt&gt; to each of the states. &lt;/p&gt;</comment>
                            <comment id="13451" author="hassan" created="Mon, 4 Jun 2018 13:48:54 +0000"  >&lt;p&gt;Raised to blocker. This new behavior is affecting pretty much every open JIRA ticket across all projects as far as I can see.&lt;/p&gt;</comment>
                            <comment id="13452" author="atsushi.shimono" created="Mon, 4 Jun 2018 13:57:39 +0000"  >&lt;p&gt;mark this as dup to &lt;a href=&quot;https://pfspipe.ipmu.jp/jira/browse/INFRA-200&quot; title=&quot;cannot mark ticket as in review or done&quot; class=&quot;issue-link&quot; data-issue-key=&quot;INFRA-200&quot;&gt;&lt;del&gt;INFRA-200&lt;/del&gt;&lt;/a&gt;.&lt;/p&gt;</comment>
                            <comment id="13453" author="hassan" created="Mon, 4 Jun 2018 13:59:34 +0000"  >&lt;p&gt;This is different. All options to change workflow are now gone. And this appears to have happened over this weekend. Only an &apos;open&apos; button remains. &lt;/p&gt;

&lt;p&gt;I will relate the two issues but I think there is no duplicate.&lt;/p&gt;</comment>
                            <comment id="13454" author="atsushi.shimono" created="Mon, 4 Jun 2018 14:09:36 +0000"  >&lt;p&gt;hrm.. that seems the same as what I&apos;ve reported at &lt;a href=&quot;https://pfspipe.ipmu.jp/jira/browse/INFRA-200&quot; title=&quot;cannot mark ticket as in review or done&quot; class=&quot;issue-link&quot; data-issue-key=&quot;INFRA-200&quot;&gt;&lt;del&gt;INFRA-200&lt;/del&gt;&lt;/a&gt;... &amp;gt; only &apos;open&apos;&lt;br/&gt;
we had some change on group definition to switch entirely into LDAP recently, but not sure it relates or not.&lt;/p&gt;</comment>
                            <comment id="13455" author="hassan" created="Mon, 4 Jun 2018 14:37:43 +0000"  >&lt;p&gt;Ok, perhaps you are correct - it&apos;s strange that it is now happening across all projects though.&lt;/p&gt;

&lt;p&gt;I just ran the integrity checker BTW and it shows no problems. So it could be a user privilege problem. Will try re-indexing first.&lt;/p&gt;</comment>
                            <comment id="13456" author="hassan" created="Mon, 4 Jun 2018 15:36:31 +0000"  >&lt;p&gt;Looking at the transitions under admin, only users in group &lt;b&gt;jira-developers&lt;/b&gt; can execute this transition.&lt;/p&gt;

&lt;p&gt;The only user in that group is&#160;pfs-jira-admin&#160; &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;mailto:jira@pfs.ipmu.jp&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;jira@pfs.ipmu.jp&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://pfspipe.ipmu.jp/jira/images/icons/mail_small.gif&quot; height=&quot;12&quot; width=&quot;13&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&#160;.&#160;&lt;/p&gt;

&lt;p&gt;Adding myself explicitly to the jira-developers role seems to fix the problem, but for me alone. We need to find a general solution of restoring all PFS developers to this role.&lt;/p&gt;

&lt;p&gt;As &lt;a href=&quot;https://pfspipe.ipmu.jp/jira/secure/ViewProfile.jspa?name=atsushi.shimono&quot; class=&quot;user-hover&quot; rel=&quot;atsushi.shimono&quot;&gt;shimono&lt;/a&gt; mentions before, there has been some changes made recently to the jira-developers group with respect to LDAP. It does not make sense to me why the only user is &lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;mailto:jira@pfs.ipmu.jp&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;jira@pfs.ipmu.jp&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;https://pfspipe.ipmu.jp/jira/images/icons/mail_small.gif&quot; height=&quot;12&quot; width=&quot;13&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&#160;. &lt;a href=&quot;https://pfspipe.ipmu.jp/jira/secure/ViewProfile.jspa?name=atsushi.shimono&quot; class=&quot;user-hover&quot; rel=&quot;atsushi.shimono&quot;&gt;shimono&lt;/a&gt;: can you check that this is correct?&lt;/p&gt;</comment>
                            <comment id="13457" author="hassan" created="Mon, 4 Jun 2018 17:44:45 +0000"  >&lt;p&gt;As it is important for developers to make transitions, I will in the next few hours (if there are no objections) &lt;b&gt;temporarily&lt;/b&gt; add the group &lt;a href=&quot;https://pfspipe.ipmu.jp/jira/projects/INFRA/ViewGroup.jspa?atl_token=B3PR-B5SM-ORV9-JTGI%7C073d6c8a963184a9907088a88c7d46f11d9d1364%7Clin&amp;amp;name=jira-ldap-users&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;jira-ldap-users&lt;/a&gt; to the jira-developers list. &lt;/p&gt;

&lt;p&gt;This would mean that pretty much all users will have access to all transitions. But I believe we can trust people during this temporary period. And I believe any minor abuse is better than to lock transitions from developers.&lt;/p&gt;</comment>
                            <comment id="13458" author="atsushi.shimono" created="Tue, 5 Jun 2018 06:29:08 +0000"  >&lt;p&gt;jira-(administrators|developers|users) are built in group wihtin JIRA application, jira-ldap-* are defined in LDAP for SSO. pfs-jira-admin is the sole admin account in the JIRA local dictionary created at the first installation but not from LDAP - so this account should be in all&lt;img class=&quot;emoticon&quot; src=&quot;https://pfspipe.ipmu.jp/jira/images/icons/emoticons/help_16.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt; of built in groups (if no there is no control on issue happened).&lt;br/&gt;
to prevent misoperation, especially to perform messy additional configuration at external from LDAP, we set jira-ldap-* as default group(s) for accounts from LDAP.&lt;/p&gt;</comment>
                            <comment id="13459" author="hassan" created="Tue, 5 Jun 2018 14:24:52 +0000"  >&lt;p&gt;Having pfs-jira-admin in the jira-developers group is fine. &lt;br/&gt;
But it seems that non of the jira-ldap-* users are being propagated to the jira-developers group.&lt;br/&gt;
I can add them all explicitly, but there does seem to be an LDAP issue.&lt;/p&gt;</comment>
                            <comment id="13460" author="hassan" created="Tue, 5 Jun 2018 18:56:35 +0000"  >&lt;p&gt;Because it is not possible to have one JIRA group as a member of another, I have added, &lt;em&gt;temporarily&lt;/em&gt;, all the individual members of the jira-ldap-users group to the jira-developers group.&lt;/p&gt;

&lt;p&gt;This change should be reverted as soon as a long-term solution is understood and implemented.&lt;/p&gt;</comment>
                            <comment id="13461" author="hassan" created="Tue, 5 Jun 2018 18:57:46 +0000"  >&lt;p&gt;Priority dropped from blocker to major. I suggest that this issue remains open until the aforementioned long term solution is found,&lt;/p&gt;</comment>
                    </comments>
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            <issuekey id="12341">INFRA-200</issuekey>
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            <issuekey id="12341">INFRA-200</issuekey>
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