[INSTRM-558] Connection issue of virtual console of MCS computer Created: 25/Oct/18  Updated: 13/Aug/19  Resolved: 13/Aug/19

Status: Done
Project: Instrument control development
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Normal
Reporter: chyan Assignee: chyan
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

This issue happened on MacOS and Windows.


Attachments: PNG File Screen Shot 2019-08-05 at 11.31.02 AM.png    

 Description   

On the first night of MCS engineering observation, the MCS computer suspended during rebooting proceed.   We found IDRAC drops the connection when trying to connect with MCS computer with virtual console of IDRAC.  This should be fixed for future maintenance.



 Comments   
Comment by Yoshida, Hiroshige [ 26/Oct/18 ]

Newer iDRACs seem to have a HTML5 virtual console, including iDRAC 8 on the MCS computer.

Comment by cloomis [ 26/Oct/18 ]

We set up VNC, which is also available. The downside is that it seems to be sensitive to clients – TigerVNC on Macs works, but various others didn't.

Comment by chyan [ 06/Aug/19 ]

I found a better solution with RealVNC + SSH Tunneling.  By using the following procedures, I am able to connect to Virtual Console.

  1. Establish SSH tunneling.  

               % ssh -L 5902:133.40.164.211:5902 gw-ics

     2.  Connect to locahost:5902 using RealVNC.

     3.  Revise the setting of RealVNC. Uncheck the following two box and re-connect again.

           

Comment by chyan [ 13/Aug/19 ]

We have tested this solution at summit during the MCS engineering work. It is proved that this method works perfectly.

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