[INFRA-203] Provide access to JIRA for Eric Jeschke Created: 31/May/18  Updated: 01/Jun/18  Resolved: 01/Jun/18

Status: Done
Project: Software Development Infrastructure
Component/s: support
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Normal
Reporter: hassan Assignee: shimono
Resolution: Won't Fix Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified


 Description   

Eric Jeschke has problems accessing his JIRA account. See email excerpt below. This needs to be addressed.

On 5/30/18 8:41 PM, Eric Jeschke wrote:
> Hi Hassan,
>
> Wondering if you can check (or forward my request to the appropriate
> party) my login on the PFS Jira account. I have a PFS account on
> sumire.pbworks.com <http://sumire.pbworks.com>, and someone from the
> team was telling me that I should be able to log into Jira with that
> username/password, but it seems not to recognize me or let me reset my
> password.
>
> After that failure I tried logging back into the sumire.pbworks.com
> <http://sumire.pbworks.com> account and reset my password there. That
> was successful. But it still won't let me log in to Jira.
>
> It would be helpful for participating in these issues to have access.

 Comments   
Comment by naoyuki.tamura [ 01/Jun/18 ]

This is simply because access to sumire is totally separate from that to services such as Jira on pfs.ipmu.jp and pfspipe.ipmu.jp. To have a request of his account along the formal procedure, I sent a request to Takato-san (i.e. PFS site manager at Subaru) to send us required information to create a new account for Eric-san.

So this issue can be closed.

Comment by hassan [ 01/Jun/18 ]

Eric has now been informed of procedure for access to JIRA and other services on services such as Jira on pfs.ipmu.jp and pfspipe.ipmu.jp as mentioned in earlier comments by naoyuki.tamura.

Comment by shimono [ 01/Jun/18 ]

-> WONTFIX (invalid ticket here

Comment by rhl [ 01/Jun/18 ]

Does the front page clearly describe the steps needed to get an account on PFS-JIRA?

 

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